Support Services

Maximise the reliability of your digital assets

Ongoing support

Our support services are ideal for clients looking to maximise the reliability of their digital assets, be it a website, an app or a piece of software.

Yes, pushing the live button is exciting.  But what happens after that is just as important. Your digital assets are critical to business continuity and need ongoing attention so that you can go about your daily activities without having to worry about security and data breaches, upgrades and so on.

And if something goes wrong? No need to panic. Our support services team has your back and will have you back up and running in no time.

Ad-hoc Support

We provide Ad-hoc Support to clients who need help with specific issues on a day to day basis.  Length of engagement can vary from an hour, to a few days’ work depending on the issue being addressed.

This is a “pay as you go” option, ideal for clients who don’t want to commit to a yearly contract and have infrequent support needs, like sporadic website changes or when something breaks down.

SLA Support

Our SLA support services are ideal for clients looking to maximise the reliability of their digital assets proactively on an ongoing basis.

Forget firefighting. This is all about preventing issues from occurring. Great for those looking to minimise financial and reputational risks associated with potential downtime, security and data breaches.

Our regular vulnerability scans continuously monitor your systems so that you can keep ahead of threats. This allows you to run your business with added peace of mind, safe in the knowledge that your digital assets won’t let you down.